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Your customers call. Your agent answers.

Your rules. Your systems.

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Intake dispatched straight to technicians.

Sample Heating & Air

Try a test call

Tap Call to try it here.

SH

Sample Heating & Air

Text message

AC is blowing warm air. Here’s the unit outside.

Looks like a SampleAir. What does the label say?

SA-36.

Got it: SampleAir SA-36. Tomorrow, 8–10 am work?

Yes please.

Delivered

The Sample Heating & Air website chat on a phone, ending on a booked AC repair for tomorrow, 8–10 am.

On samplehvac.example, a homeowner taps Chat and asks the AI assistant for help.

  1. Homeowner: Can someone look at my AC tomorrow?
  2. AI assistant: Yes, a technician can come tomorrow. Pick a time: Tomorrow, 8–10 am; Tomorrow, 1–3 pm.
  3. Homeowner: Tomorrow, 8–10 am
  4. AI assistant: Booked. AC repair, Tomorrow, 8–10 am.

Try it: tap Ask Main Street, bottom right.

Booked seamlessly to your tech stack
Housecall Pro
✓ Booked

AC repair

Jordan Avery

CallTextWebsite chat

Tomorrow, 8–10 am
412 Elm Street, Sample City
Equipment
SampleAir condenser in the homeowner's photo
SampleAir SA-36 condenser

Read from photo and label

Confirmed by the customer

Sent by text after the call

From the text thread

Added in the chat

Your agent's scope
Books:
repairs and tune-ups in approved slots, booked into your existing system and shown in the custom dashboard we provide.
Hands off:
estimate changes and requests outside your rules.
Alerts:
email to your team.
When a person takes over
When a caller asks for something the agent isn't approved to book, it takes down their details, puts them into your system, and notifies your team to follow up directly.

You approve its scope.

Also integrates with…

Service Fusion, Workiz, FieldEdge, Successware, Simpro, BuildOps, ServiceTrade, ServiceM8, Kickserv, Calendly, Microsoft Bookings, Acuity Scheduling, Apple Calendar, HubSpot, Salesforce, Zoho CRM, Pipedrive, FieldPulse, Outlook, and many others.

Built around your business.

Setup and ongoing care

You set routine, urgent, and emergency rules, including when your team steps in. We agree maintenance-plan and service-area rules with you.

At our meeting, hear an agent built from your public website. When you move forward, we add your real pricing, policies, availability, intake questions, and booking process. We test routine calls, concerns, and unusual situations together before launch.

We scope connections around your existing tools. Access and feasibility are confirmed with you and the platform before we commit. If a direct connection is unavailable, we agree an alternative. Implementation is quoted before work starts; the voice agent is available within the broader offering or on its own.

We configure text and photo intake for equipment context, confirm details with callers, and check caller-supplied addresses against your coverage rules. An optional website map and address check help customers see whether you cover them before requesting service.

After launch, we refine conversations and workflows with your feedback, evaluate model improvements, and adjust the agent as your business changes.

Good questions.

When does a person take over?

We configure your emergency and handoff rules. Requests outside approved booking scope are captured in your system and sent to your team for follow-up.

Will callers know it's AI?

Yes. We set it up to say it is an AI assistant answering for your company. People remain available on your rules.

Can we keep our number?

Yes. We set unanswered calls or after-hours calls to forward to the agent. You choose which, with transfers available back to dedicated human lines, per your policies.

What follows each call?

We configure call statistics, pending actions, and call transcripts in your dashboard. Follow-up alerts use the communication medium agreed during setup.

Which languages?

We offer English and Spanish.